PURCHASING Journey of a terminal for an association

First contact icon showing two people with speech bubbles

1. Choose the terminal and its options

Quotation, contract icon showing a document and pen

2. Signature of the order form, payment of the deposit

Customisation icon showing a paintbrush

3. Creation of the visual and the video

Manufacturing, delivery icon showing a delivery truck and box

4. Manufacturing and delivery of the terminal.

Launch icon showing scissors cutting a ribbon

5. Placement of the terminal, and launch of the fundraising!

Monitoring, optimisations icon showing a rising bar chart

6. Monitoring of the collection of donations and optimizations. Personalized support, with our expertise.

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DONATOR journey

I discover icon showing a video player

1. I discover the associations on the terminal through presentation videos

I support icon showing a list of options

2. I choose the beneficiary association

Donation screen offering amounts of 1 euro, 5 euro, 10 euro, other amount

3. I choose the amount of the donation

Payment icon showing a contactless bank card, contactless or code check

4. I proceed to the payment

My tax deduction icon with an e-mail entry field

5. I receive my tax deduction

Thank you icon showing a thumbs up

6. That’s it, I gave!

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Rocket launch icon in a browser window

Now here are some factors, which can be boosters to fundraising.

  1. Good location

  2. Marketing and advertising at the point of sale

  3. Counterpart (for example, for a donation of 100 €, the donor is offered a cinema ticket). The counterpart can be a maximum of 25% of the amount of the donation.

  4. Lottery / gaming (for example, a donor is drawn and offered a trip)

All HeoH terminals are contactless and code-checked because :

Beware of contactless only solutions. Indeed, many contactless payments do not work, even if they are less than 50 EUR. For the following reasons:

  • The number of consecutive contactless purchases is limited (between 4 and 8) before you have to insert your bank card and enter your code
  • The cumulative purchase limit for contactless purchases is limited (between 80 and 150 EUR).
  • French people but also foreigners do not have contactless.
  • We measure in all our solutions that 15% of contactless payments cannot be made without checking the code.

We believe, along with the Payment Association, that this frequency rate will increase because of the probable increase in the contactless ceiling (100 EUR) and the possibility, in the new GIE Carte Bancaire standards, of entering one’s code without inserting the bank card in the payment terminal.

SILENT

HeoH terminals make no sound at all. No beep, no audible signal, neither when the gift is made, nor when the donor enters a PIN, nor if the card is declined. The gift goes unnoticed, which matters in a church, a shrine or a quiet reception area. This is a real difference from a standard payment terminal, which beeps on every transaction.